Privacy Policy

 

Updated on January 3, 2021

 

Thank you (“users”, “visitors”) for choosing to connect with Clarke Media (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@dqclarke.com.

 

We take your privacy very seriously. In this privacy notice, we describe our privacy policy. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services.

 

This privacy policy applies to all information collected through our website (such as www.dqclarke.com), mobile application, and/or any related services, sales, marketing, or events (“Services”).

 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

What type of information do we collect?

 

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, e-mail, password, communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us, such as your name, address, and e-mail address. Your personal information will be used for the specific reasons stated only.

 

Why do we collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share, and disclose our site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via e-mail, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

 

Our company is hosted on the Wix.com platform. Wix uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation, and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

Do we make updates to this policy?

We will update this policy as necessary to stay compliant with relevant laws.

 

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

 

How can you contact us about this policy?

If you have questions or comments about this policy, you may e-mail us at contact@dqclarke.com.